Last Updated: July 03, 2025
Introduction
Welcome to mBitPay. mBitPay Ltd. ("mBitPay," "we," "us," or "our") is a company registered in the United Kingdom providing payment aggregation and orchestration services.
This Privacy Policy describes how we collect, use, process, share and protect your personal data when you visit or make a purchase from our website (www. mbitpay. com) or use our services or communicate with us. We are dedicated to safeguarding your privacy and ensuring your information is handled with transparency and open communication.
This policy is made to comply with the Regulation and applies to the following countries including the UK and EU General Data Protection Regulation (GDPR).
Data We Collect
We get information to provide, maintain and improve our services. The nature of the information we collect is reflective of how you interact with us.
a) Information You Provide Directly
Contact Information: When you complete a "contact us" form, request a quote, or communicate with us, you may provide us with your name, email address, phone number, company name, and company website.
Basic Business Information: We will ask for your industry type, monthly processing volume, and similar business data to help us determine if you qualify for our services.
b) Information We Automatically Collect When you visit the Site, we automatically receive certain information from your device.
Log Data and Usage Data: This may include your IP address, browser type, and version, operating system, the pages you visit, time and date of your access, and time spent on the pages visited.
Cookies and Similar Technologies: We use cookies, web beacons and pixels to operate and improve our website, and to tailor your experience. This is really important for analytics and ads. These technologies help us:
Go to our website: Some of these cookies are essential to security and site function.
Analyze Performance: We use analytics services such as Google Analytics to understand the use of our websites and applications and to improve the user experience.
Advertise and Market our Services: We use advertising cookies and pixels from online advertising services such as Google Ads, Meta (Facebook/Instagram), LinkedIn, Quora, and Bing to show you advertisements for our services on other websites (this is sometimes called "remarketing" or "retargeting") and to measure the success of our ad campaigns.
How We Use Your Information
the uses we make of the information we receive from third parties.
In Order to Provide our Services: To reply to your requests, give you a customized quote, and connect you to our payment partners.
To Communicate With You: To send you information about your account or local home services, respond to your questions, including employment opportunities, or specific requests, to provide you with customer support and to send you administrative communications.
For Marketing and Advertising: To market our services to you through targeted advertising on third party platforms (such as the platforms discussed in above) and communications sent by email, where we have your consent.
For Analytics and Performance Improvement: To monitor and analyze trends and better understand how users interact with our website, platform, and services.
For Security and Theft Prevention: To safeguard our website and services from misuse, identify potential fraud and to prevent crime, to maintain the security of our network.
Comply with legal obligations: We may be required to comply with legal or regulatory requirements as a UK company.
Our Legal Basis for Collecting Personal Information
Under the GDPR, we process General Data based on the following legal bases:
Consent: Where you have provided clear consent, such as to place advertising cookies or to receive marketing emails from us.
Contractual Necessity: To perform to your specifications prior to a contract being entered into (e.g. giving a quote) or to perform under the contract we have with you.
Legitimate Interest: This means the interest of American Psycho may collect and uses information if it is reasonable to do so and if we are not infringing any rights as provided by law. This includes our use of data for analytics and security.
Legal Obligation: To fulfil any legal obligation.
How We Share Your Information
We do not sell your personal information. Your information could be shared with the following third parties:
Payment ecosystem partners: When you apply for a merchant account, we provide financial institutions, ISOs and acquirers in our network with your business contact and product information so that they can help us to underwrite and approve your application.
Service Providers: We may contract with other companies to provide services on our behalf, including website hosting, analytics (e.g., Google) and advertising services (e.g., Google, Meta, LinkedIn).
Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation To protect and defend the rights or property of Jami Ul Anwar To prevent or investigate possible wrongdoing in connection with the Service To protect the personal safety of users of the Service or the public To protect against legal liability Security Of Data The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
Business Transfers: If we sell or otherwise transfer part or the whole of dunzo to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, user content and any other information collected through the Service may be among the items sold or transferred.
International Data Transfers
Because we transact overseas your personal data might be in another country other than the UK. Such countries have requirements in the protection of Personal Information that may be different than those of your country. Where your personal data is transferred outside of the EU, we will take steps to ensure that your personal data receives an adequate level of protection, including by entering into standard contractual clauses, as applicable.
Your Data Protection Rights
Depending on where you live, you may have a number of rights with respect to your information:
Right to access — You have a right to access information held about you.
Right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to be forgotten – You have the right to request that we delete your personal information in certain circumstances.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
Right to object to processing – You have the right to object to our processing of your Personal Data, particularly for direct marketing purposes.
The right of data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
To exercise any of these rights, please contact us at [email protected].
Cookie Policy
This website uses cookies to ensure you get the best experience. You can choose to restrict the non-essential cookies we use. You can update your preferences regrding this through the cookie consent banner on our website and through your browser settings.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. But remember, no method of transmission over the internet, or method of electronic storage, is 100% secure.
Children's Privacy
Our service is not directed to children under the age of 18. We do not knowingly collect personal data from children under 13.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. This updated version will be posted on the Service and will be indicated at the top of this page by a "Last Updated" date.
How to Contact Us
If you have any question or doubt or to raise any question or doubt about this Privacy Policy or our data processing, you may reach out to our Data Protection team:
mBitPay Ltd/ Data Protection Officer, Elia Rose, Email: [email protected]